Answers to the questions we expect most. If yours isn't here, write to us — the address is at the bottom, and a real person reads it. Please include the app version from Settings, your phone model and what happened.
Tap +, then Add food. Recent and Frequent show what you eat most, and one tap logs it with your usual amount. You can undo straight away.
The app checks your phone first, then Open Food Facts, then USDA FoodData Central. If none has it, create a custom food from the label — it keeps the barcode, so the next scan finds it instantly.
Open Food Facts is edited by volunteers and is sometimes wrong. Check the label, and save a custom food with the right numbers.
The app notices days that look partly logged. At the weekly check-in you can mark a day complete, add an estimate, or skip it so it doesn't skew your maintenance estimate.
At first from the Mifflin-St Jeor equation, your activity level and your chosen pace. After a few weeks of logging, the weekly check-in compares what you ate with your weight trend and suggests an adjustment, at most 150 kcal a week. You can accept or ignore it.
Yes. Goals has preset splits and three linked sliders that always add up to 100%.
Only on your phone. There is no account and no cloud copy.
Not yet. The app opts out of Android's cloud backup and phone-to-phone transfer so your log never leaves the device without you. An export is planned.
No, by design. Simply Balance keeps your health data to itself.
Premium is a one-time purchase, with no subscription. It removes the ad and unlocks Nutrition-label scanning: point the camera at a Nutrition Facts label and the numbers fill themselves in. Barcode scanning, search and logging are free for everyone.
Settings → Premium → Restore purchase, signed in with the same Google account that bought it. If a payment is still pending with Google Play, Premium switches on as soon as it clears.
No. Install Simply Balance with the same Google account and tap Restore purchase.
In the EEA and UK: Settings → Premium → Ad privacy options.
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