Answers to the questions we expect most. If yours isn't here, write to us — the address is at the bottom, and a real person reads it. Please include the app version from Settings → About the App, your phone model and what happened.
Only on your phone. There is no account and no cloud copy.
Settings → Your data → Save backup writes your collection, want list and decks to one file, and checks it after saving. On the new phone, Restore backup adds it to what is there; nothing is deleted.
Yes. Settings → Your data → Import CSV. Common column names from other apps and marketplace exports are recognised.
By design. Simply Collect makes no price lookups, so it never sends anything about your collection anywhere. Enter or import the values you trust.
Copies already in your collection are counted automatically. Got it moves a want into your collection.
Settings → Premium → Remove ads. It is a one-time purchase of US$1.99 (shown in your currency before you buy), with no subscription, and it unlocks nothing else: everything else is already free.
Settings → Premium → Restore purchase, signed in with the same Google account that bought it. If a payment is still pending with Google Play, the ad goes as soon as it clears.
No. Install Simply Collect with the same Google account and tap Restore purchase.
In the EEA and UK: Settings → Premium → Ad preferences.
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