Answers to the questions we expect most. If yours isn't here, write to us — the address is at the bottom, and a real person reads it. Please include the app version from Settings → About the App, your phone model and what happened.
Only on your phone. There is no account and no cloud copy.
Settings → Backup & export. Export one CSV of everything, keep it somewhere safe, then import it on the new phone. Import replaces what is in the app, and the file is checked first: if anything in it can't be read, nothing is changed.
Yes. It is a plain CSV file.
From the make date plus the cure days for that batch. Each product type has a sensible default you can change.
Saving a batch takes its ingredients out of stock.
Type the supplier lot code in the trace search. Type a batch number to see its full record.
Settings → Premium → Remove ads. It is a one-time purchase of US$1.99 (shown in your currency before you buy), with no subscription, and it unlocks nothing else: everything else is already free.
Settings → Premium → Restore purchase, signed in with the same Google account that bought it. If a payment is still pending with Google Play, the ad goes as soon as it clears.
No. Install Simply Batch with the same Google account and tap Restore purchase.
In the EEA and UK: Settings → Premium → Ad privacy options.
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